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Uganda eVisa Application ID Guide

Complete guide to Uganda eVisa application ID and reference numbers. Learn how to find, use, and safely store your tracking number for visa status checks and communication.

Apply for eVisa About Application ID
Uganda eVisa application ID and reference number

Understanding Your Application ID

Your Uganda eVisa application ID, also known as a reference number or tracking number, is a unique identifier assigned to your visa application upon successful submission. This number is essential for tracking your application status, communicating with immigration authorities, and accessing your visa documents.

Application ID Basics
  • Unique identifier: Each application receives a distinct reference number
  • Automatic generation: Created immediately upon successful submission
  • Permanent record: Remains in system for future reference
  • Multiple uses: Required for status checks, support, and document access
  • Security feature: Helps protect your application from unauthorized access

Application ID Format and Structure

Standard Format

  • Length: Typically 10-15 characters
  • Composition: Letters and numbers combination
  • Pattern: Usually starts with letters (UG, EVA, or similar)
  • Example format: UG2024123456789
  • Case sensitive: Exact capitalization matters

ID Components

  • Country code: UG (Uganda identifier)
  • Year indicator: Current year (2024, 2025, etc.)
  • Sequential number: Unique application sequence
  • Check digit: Validation character
  • System prefix: Processing system identifier

Where to Find Your Application ID

1

Confirmation Email

The primary location is your application confirmation email sent immediately after successful submission. Look for "Application Reference Number" or "Tracking ID" in the email.

2

Payment Receipt

Your payment confirmation email also contains the application ID. This serves as a backup reference if you can't find the main confirmation email.

3

Final Submission Page

The last page of the application process displays your reference number. Take a screenshot or write it down before closing the browser.

4

Browser History

If you saved the final page or bookmarked it, you may be able to retrieve the ID from your browser history or saved pages.

Email Confirmation Details

Uganda visa confirmation email example

Confirmation Email Contents

Application Reference Number

Your unique tracking identifier

Applicant Information

Name and passport details

Submission Date

When application was submitted

Payment Information

Fee amount and payment status

Uses of Your Application ID

Online Status Checks:
  • Primary requirement: Essential for accessing status portal
  • Real-time updates: Check processing progress anytime
  • Status history: View complete application timeline
  • Document access: Download approved visa documents
  • Mobile tracking: Check status on any device
Status Check Process:
  • Visit official Uganda eVisa portal
  • Enter application ID in tracking section
  • Provide additional verification details
  • View current status and updates
  • Download documents when available

Support Interactions:
  • Case identification: Helps support staff locate your application
  • Faster service: Reduces time needed to find your case
  • Accurate assistance: Ensures support relates to correct application
  • Follow-up reference: Use for continued support conversations
  • Escalation tracking: Reference for complex issue resolution
When to Contact Support:
  • Processing delays beyond normal timeframes
  • Technical issues with status checking
  • Questions about application requirements
  • Problems downloading approved documents
  • Urgent travel situation requiring expedited processing

Document Retrieval:
  • Visa approval letter: Download approved eVisa document
  • Application copy: Access submitted application details
  • Payment receipts: Download fee payment confirmations
  • Status reports: Generate application status summaries
  • Correspondence: Access official communications
Download Security:
  • Secure portal access with ID verification
  • Time-limited download links for security
  • Encrypted document transmission
  • Multiple download attempts allowed
  • Backup access through email notifications

Long-term Uses:
  • Immigration history: Reference for future visa applications
  • Travel records: Maintain personal travel documentation
  • Employer requirements: Provide to employers for business travel
  • Insurance claims: Reference for travel insurance purposes
  • Tax documentation: Support for business expense claims
Record Keeping Benefits:
  • Demonstrates compliance with immigration procedures
  • Helps with future visa applications to Uganda
  • Provides proof of legitimate travel purposes
  • Supports business expense documentation
  • Maintains complete travel history records

Keeping Your Application ID Safe

Uganda eVisa application ID security

Security Best Practices

  • Multiple backups: Save in several secure locations
  • Digital copies: Store in cloud services and local devices
  • Physical copies: Write down and store safely
  • Email preservation: Don't delete confirmation emails
  • Screenshot backup: Capture final submission page
  • Secure sharing: Only share with authorized parties

Storage Methods and Recommendations

Storage Method Security Level Accessibility Backup Value Recommendations
Email Archive High Excellent Primary Keep original confirmation emails
Cloud Storage High Excellent Primary Google Drive, Dropbox, iCloud
Password Manager Very High Good Secondary Store as secure note
Physical Note Medium Limited Backup Keep in safe place
Phone Notes Medium Excellent Backup Sync with cloud backup

What to Do If You Lose Your Application ID

Lost Application ID Recovery
  • Check email thoroughly: Search all folders including spam
  • Browser history: Look for saved pages or bookmarks
  • Payment records: Check credit card or bank statements
  • Contact support: Provide personal details for ID recovery
  • Alternative verification: Use passport and email for identification

Recovery Process Steps

1

Thorough Email Search

Search your entire email account for "Uganda", "eVisa", "application", or "confirmation". Check spam, trash, and all folders.

2

Browser and Device Check

Look through browser history, downloads folder, screenshots, and any saved documents on all devices used for the application.

3

Payment Verification

Check your payment method statements for the visa fee transaction. The reference may be included in payment details.

4

Contact Immigration Support

If you can't find the ID, contact Uganda Immigration with your full name, passport number, email address, and approximate application date.

Support Contact Information

Official Contact Details

  • Email: info@immigration.go.ug
  • Phone: +256-414-342-253
  • Office hours: Monday-Friday, 8:00 AM - 5:00 PM
  • Response time: 24-48 hours for email inquiries
  • Language: English (official language)

Information to Provide

  • Full name as in passport
  • Passport number
  • Email address used for application
  • Approximate application submission date
  • Payment method and amount
  • Any partial reference number you remember

Common Application ID Issues

Issue Cause Solution Prevention
ID not working in status check Typing errors, wrong format Check spelling and capitalization Copy-paste from email
No confirmation email received Email delivery issues Check spam, contact support Use reliable email provider
Multiple IDs for one person Duplicate applications Use most recent application Check existing applications first
ID format looks incorrect System error or fake site Verify on official portal Use only official website
Pro Tips for Application ID Management
  • Save your application ID immediately after submission
  • Create multiple backups in different locations
  • Include the ID in your travel document folder
  • Share with trusted family members for emergency access
  • Keep the ID until your visa is used and travel is complete
  • Use the ID as reference for future Uganda visa applications

Track Your Application

Use your application ID to check your Uganda eVisa status online.

Check Status
Application ID required
Secure tracking
Real-time updates

Application ID Format

UG 2024 123456789
UG Country Code
2024 Year
123456789 Unique Number

Where to Find Your ID

Confirmation Email

Primary location - sent immediately

Payment Receipt

Backup location in payment email

Final Submission Page

Displayed after successful submission

Browser History

If page was saved or bookmarked

Uses of Application ID

Security Tips

Save in multiple secure locations
Use cloud storage for backup
Don't share publicly
Keep until travel is complete

Lost Your ID?

1
Check all email folders
2
Search browser history
3
Check payment records
4
Contact immigration support

Contact Support

Email

info@immigration.go.ug

Phone

+256-414-342-253

Hours

Mon-Fri, 8:00 AM - 5:00 PM

Related Information

Frequently Asked Questions

A Uganda eVisa application ID is a unique reference number assigned to your visa application upon successful submission. It typically consists of 10-15 characters combining letters and numbers, and is used for tracking your application status and communicating with immigration authorities.

Your application ID is found in: 1) The confirmation email sent immediately after submission, 2) The payment receipt email, 3) The final submission page displayed after completing your application, and 4) Your browser history if you saved or bookmarked the confirmation page.

Uganda eVisa application IDs typically start with "UG" followed by the year and a unique sequential number (e.g., UG2024123456789). The exact format may vary, but it's always a combination of letters and numbers that is case-sensitive.

Visit the official Uganda eVisa portal (visas.immigration.go.ug), find the "Check Application Status" section, enter your application ID along with your email address, passport number, and date of birth to view your current application status.

First, thoroughly search your email (including spam folders), check browser history, and look through payment records. If you still can't find it, contact Uganda Immigration support at info@immigration.go.ug with your full name, passport number, email address, and application date.

Store your application ID in multiple secure locations: keep the original confirmation email, save it in cloud storage (Google Drive, Dropbox), store it in a password manager as a secure note, write it down physically, and save it in your phone's notes app with cloud backup enabled.

Only share your application ID with trusted individuals who need it for legitimate purposes (like family members for emergency access or employers for business travel). Never share it publicly or with unauthorized parties as it provides access to your personal visa information.

Keep your application ID until your travel to Uganda is complete and even longer for record-keeping purposes. It may be useful for future visa applications, travel documentation, business expense claims, and maintaining your immigration history records.

Check for typing errors, ensure correct capitalization, verify you're using the official website (visas.immigration.go.ug), try a different browser or clear your cache. If the problem persists after 24 hours, contact immigration support for assistance.

Yes, if you submit multiple applications (which is not recommended), each will receive a unique application ID. However, you should only have one active application at a time. Use the most recent application ID and contact support if you accidentally submitted duplicates.

Keep Your Application ID Safe

Your application ID is the key to tracking your Uganda eVisa progress. Store it securely and use it to stay informed about your application status.

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