Support: +44 2031 293 603
support@evisa.express

Uganda eVisa Document Upload Guide

Complete guide to uploading documents for your Uganda eVisa application. Learn about file formats, size requirements, and tips for successful document submission.

Upload Documents Upload Requirements
Uganda eVisa document upload requirements

Uganda eVisa Document Upload Requirements

The Uganda eVisa application requires uploading several supporting documents to complete your visa application. Understanding the technical requirements, file formats, and quality standards is essential for successful document submission and visa approval. This guide provides comprehensive instructions for uploading all required documents correctly.

Document Upload Overview
  • Required documents: Passport, photo, yellow fever certificate, travel documents
  • File formats: JPG, JPEG, PNG, PDF accepted
  • File size limit: Maximum 2MB per file
  • Image quality: High resolution, clear, and readable
  • Upload interface: Drag-and-drop or browse to select files

Required Documents for Upload

Passport Bio Page

  • Content: Passport data page with photo
  • Format: JPG, PNG, or PDF
  • Quality: All text clearly readable
  • Validity: 6+ months remaining
  • Size: Under 2MB

Passport Photo

  • Dimensions: 2x2 inches (500x500 pixels)
  • Background: Plain white background
  • Quality: Recent, high-resolution photo
  • Format: JPG or PNG preferred
  • Face: Clear, front-facing, no shadows

Yellow Fever Certificate

  • Content: WHO-approved vaccination certificate
  • Validity: Valid for life (WHO 2016 guidelines)
  • Quality: All details clearly visible
  • Format: PDF or high-quality image
  • Completeness: Include all certificate pages

Travel Documents

  • Flight itinerary: Round-trip booking confirmation
  • Hotel booking: Accommodation confirmation
  • Invitation letter: If visiting friends/family
  • Business letter: For business visa applications
  • Format: PDF or clear image files

Technical Upload Requirements

Document upload interface requirements

File Specifications

Accepted Formats

JPG, JPEG, PNG, PDF files only

File Size Limit

Maximum 2MB per individual file

Image Resolution

Minimum 300 DPI for clear readability

Color Requirements

Color scans preferred over black and white

Document Scanning and Preparation Tips

Uganda visa documents scanning tips

Best Practices for Document Preparation

  • Clean documents: Ensure documents are clean and undamaged
  • Good lighting: Use adequate lighting when scanning or photographing
  • Flat surface: Place documents on flat surface to avoid shadows
  • Straight alignment: Ensure documents are properly aligned
  • Full document: Include entire document within frame
  • No reflections: Avoid glare or reflections on document surface

Step-by-Step Upload Process

1

Prepare Documents

Scan or photograph all required documents ensuring they meet quality and format requirements. Check file sizes and compress if necessary while maintaining readability.

2

Access Upload Section

Navigate to the document upload section of your eVisa application. This typically appears after completing personal and travel information sections.

3

Upload Each Document

Upload documents one by one using the drag-and-drop interface or browse button. Ensure each document is uploaded to the correct category field.

4

Verify Uploads

Review all uploaded documents to ensure they are clear, complete, and correctly categorized. Replace any documents that don't meet quality standards.

5

Submit Application

Once all documents are successfully uploaded and verified, proceed to submit your complete application for processing.

Common Upload Issues and Solutions

Problem:

Your document file exceeds the 2MB size limit and cannot be uploaded.

Solutions:
  • Compress images: Use image compression tools to reduce file size
  • Reduce resolution: Lower image resolution while maintaining readability
  • Convert to PDF: Convert multiple images to a single PDF file
  • Crop unnecessary areas: Remove white space or unnecessary borders
  • Use online tools: Free online compression tools available

Problem:

Your document is in an unsupported format (e.g., TIFF, BMP, DOC).

Solutions:
  • Convert to JPG/PNG: Use image editing software to convert format
  • Save as PDF: Convert documents to PDF format
  • Use online converters: Free online format conversion tools
  • Re-scan documents: Scan again in correct format
  • Screenshot method: Take screenshot and save in supported format

Problem:

Uploaded documents are blurry, dark, or text is not clearly readable.

Solutions:
  • Better lighting: Use adequate lighting when scanning/photographing
  • Higher resolution: Scan at higher DPI (300+ recommended)
  • Steady camera: Use tripod or stable surface for photos
  • Clean documents: Ensure documents are clean and flat
  • Professional scanning: Use professional scanner if available

Problem:

Files fail to upload or upload process gets interrupted.

Solutions:
  • Stable internet: Ensure reliable internet connection
  • Browser issues: Try different browser or clear cache
  • Disable extensions: Temporarily disable browser extensions
  • File corruption: Re-scan or recreate document files
  • Server issues: Wait and try again later
  • Contact support: Get technical assistance if problems persist

Document Quality Standards

Document Type Quality Requirements Common Issues Best Practices
Passport Bio Page All text readable, photo clear, no shadows Glare on plastic page, blurry text Scan flat, avoid direct light
Passport Photo White background, face clearly visible Wrong background color, poor lighting Professional photo recommended
Yellow Fever Certificate All stamps and text visible, official seal clear Faded stamps, incomplete information High resolution scan, include all pages
Travel Documents Booking details readable, dates visible Small text, poor contrast Zoom in on important details

Mobile Device Upload Tips

Mobile Upload Considerations
  • Camera quality: Use device's highest quality camera setting
  • Steady hands: Hold device steady or use timer function
  • Good lighting: Natural light works best for document photos
  • File management: Organize photos before uploading
  • Internet connection: Use Wi-Fi for faster, more reliable uploads
  • Battery level: Ensure sufficient battery for upload process

Document Security and Privacy

Data Protection

  • Secure transmission: All uploads encrypted with SSL
  • Secure storage: Documents stored on secure government servers
  • Access control: Limited access to authorized personnel only
  • Data retention: Documents retained per government policy
  • Privacy compliance: GDPR and international privacy standards

Your Responsibilities

  • Accurate documents: Upload genuine, unaltered documents
  • Personal information: Protect your login credentials
  • Document copies: Keep copies of all uploaded documents
  • Timely upload: Upload documents promptly to avoid delays
  • Quality check: Verify document quality before uploading
Pro Tips for Successful Document Upload
  • Prepare all documents before starting the upload process
  • Use a scanner instead of phone camera when possible for better quality
  • Check file sizes and formats before attempting upload
  • Upload documents in good lighting conditions
  • Keep original documents safe until visa is approved
  • Double-check all uploads before submitting application

Upload Documents

Ready to upload your Uganda eVisa documents? Start your secure document submission now.

Upload Documents
Secure SSL encryption
Drag & drop interface
Instant verification

Upload Requirements

JPG, PNG, PDF formats
Maximum 2MB per file
High quality, readable text
Color scans preferred
Minimum 300 DPI resolution

Required Documents

Upload Tips

Use good lighting when scanning
Compress large files if needed
Use stable internet connection
Desktop preferred over mobile
Keep backup copies of documents

Technical Support

Upload Problems?

24/7 technical support

Email assistance

Phone support

Live chat help

Common Solutions

File compression tools

Format conversion help

Photo quality tips

Related Information

Frequently Asked Questions About Document Upload

The Uganda eVisa system accepts JPG, JPEG, PNG, and PDF file formats for document uploads. Each file must be under 2MB in size and high quality for clear readability. Color scans are preferred over black and white copies.

The maximum file size for each document upload is 2MB. If your file is larger, you'll need to compress it or reduce the image resolution while maintaining readability. Use online compression tools or image editing software to reduce file size.

Yes, you can upload documents using your mobile phone. However, ensure you use good lighting, hold the device steady, and capture the entire document clearly. Desktop computers generally provide a better upload experience, especially for multiple documents.

If document upload fails, check your internet connection, ensure the file meets format and size requirements, try a different browser, or clear your browser cache. If problems persist, contact technical support for assistance.

Good quality documents have clear, readable text with no blurriness, adequate lighting without shadows or glare, proper alignment, and all information visible. The system will usually indicate if a document doesn't meet quality standards during the upload process.

Yes, you can usually replace uploaded documents before submitting your final application. Look for a "replace" or "delete" option next to each uploaded document. After final submission, document changes may require contacting customer support.

If your yellow fever certificate has information on both sides, you should upload both sides. You can either scan both sides as separate files or combine them into a single PDF file. Ensure all stamps, signatures, and text are clearly visible.

Uploaded documents are securely stored on government servers and reviewed by visa processing officers. They are used solely for visa application processing and are protected according to international data protection standards. Documents are retained per government policy.

While black and white documents are accepted, color scans are strongly preferred as they provide better clarity and show important details like stamps, seals, and security features more clearly. Use color scanning whenever possible.

Document upload time depends on your internet connection speed and file sizes. Typically, each document takes 30 seconds to 2 minutes to upload. The entire upload process for all required documents usually takes 10-15 minutes with a good internet connection.

Ready to Upload Your Uganda eVisa Documents?

Follow our comprehensive guide and upload your documents correctly for fast visa processing. Secure, reliable document submission system.

Upload Documents Now View Requirements
Secure SSL encryption | Easy drag & drop interface | Instant verification